We’re one of the fastest growing and largest independent servicers of small and medium sized Commercial Real Estate Loans (CRE) within the UK.


We’ve already been mandated to manage portfolios with aggregate AUM of c.£3 billion. Our dedicated team of real estate professionals come from backgrounds including servicing, property, banking, legal, technical and operations across the UK.

We’re experienced in managing both Performing and Non-Performing portfolios for and on behalf of:

  • Private equity funds
  • Investment banks
  • Challenger banks
  • Originators of new loans
  • Peer-to-peer platforms
  • Crowd funders
  • Specialist bridging

Why choose Pepper


We've an established ability to service and manage a range of property types, including residential investment, retail, industrial, land, leisure, office and mixed use.

Strategic Advisers
Strategic Advisers

Our in-house Real Estate Advisory team can help to drive not just loan resolutions, but also your asset strategy too.

White-label Servicing
White-label Servicing

The servicing of the portfolio can be carried out on a white-label basis ensuring the end customer only ever feels like they're dealing with one brand.

Can we help?

If you think we can help you, please contact us and one of the team will get back to you.

Make an Enquiry

Award Winning Customer Service

Awards are the icing, but it’s the cake we’re most proud of.

"At Pepper UK we understand that the experience we deliver to customers directly influences the reputation of our clients, and so we are continually looking to drive new standards in customer service by offering bespoke services that surpass our client’s own standards in teaching its culture and values to our outsourced service team." Gerry McHugh, CEO

Commercial loan services

  • Primary Servicing
  • Special Servicing
  • Interim, Master and Standby Servicing
  • Acting as Facility and/or Security Trustee
  • Loan restructuring
  • Non Performing Loan workout
  • Insolvency and bankruptcy
  • Portfolio underwriting
  • Portfolio due diligence
  • Management information & portfolio analytics
  • Remote loan management system access

Real estate & asset management services

  • Asset & portfolio level due diligence
  • Valuation
  • Planning advice
  • Asset management
  • Property management
  • Development
  • Portfolio sales

White label solution

Approached by a leading CRE lender we were tasked with supporting their plans to significantly grow their lending book to £1bn. To achieve this, we provided them with a fully 'white labelled' Primary & Special Servicing solution.

Performing loan servicing

We were approached and now provide Primary & Special servicing on a performing loan portfolio with c.1,000 loans and £250m AUM, secured on 2,000 assets.

Non-performing loan servicing

We were uniquely placed to support a private equity business by becoming the Primary and Special Servicer on a portfolio of over £1bn of loans made up of more than 1,000 borrowers and secured on over 3,000 properties.

Can we help?

If you think we can help you, get in touch including some details about your situation and one of the team will get back to you.

Make an Enquiry