We discuss the importance of delivering a more straight-forward and simple experience for your clients and how this could result in improved customer loyalty, referrals and an increase in your conversions.
Get to know our underwriting specialist, Zenzi, who lets us into a few small parts of her life including her role here at Pepper Money.
With an increase in the number of people relying on a more diverse selection of income sources, it may not always be as simple for a high street lender to accurately establish your clients' affordability.
We look at the issues around affordability and how specialist lenders can help.
A one-size-fits-all approach is no longer appropriate if you want to secure the most suitable mortgage for your client.
So, what are the changes that are driving the growth in clients with more specialist circumstances and how could this impact your business?